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Remote Service

In the event of problems in the plant during operation, we can often deal with faults remotely.

When remote service is installed, our software experts can connect to the affected system directly. Software-based functions are checked, causes of faults identified and if necessary dealt with immediately, and a reliable system diagnosis provided remotely.

Please talk to our service experts if you have any questions about remote service.

Contact persons

Our contact persons

Sales (main office)

Im Oberen Weidig 1
98631 Grabfeld
Germany
Phone: +49 (0) 36944 522 0
Fax: +49 (0) 36944 522 100


Sales (North and South America)

Mr. Frank Reinhard
3740 Boiling Springs Rd #117
Boiling Springs, SC 29316-5716, USA
Phone: +1 864-592-0015 ext. 1
Fax: +1 864-592-0004


China: Mr. Yihua Shen

Tian Jiao huayuan, No 208, Yangdong road
Suzhou Industrial Park,
215001 Jiangsu Province China
Phone: +86 (0) 134 0261 1339


Sweden: AB Pema Metall

Skarköp
SE-335 93 Åsenhöga, Schweden
Phone: +46 (0) 370 930 10

www.pema.se


International

Michael Weber
Phone: +49 (0) 36944 522 101


Replacement part contact persons

Robert Werner
Phone: +49 (0) 36944 522 202

Thomas Wirsing
Phone: +49 (0) 36944 522 191

Ulrike Bartholomäus
Phone: +49 (0) 36944 522 180


Machine maintenance contact person

Thomas Dünkler
Phone: +49 (0) 36944 522 182


Machine repairs contact person

Thomas Dünkler
Phone: +49 (0) 36944 522 182


Machine conversions contact persons

Thomas Dünkler
Phone: +49 (0) 36944 522 182

Niclas Schöppach
Phone: +49 (0) 36944 522 183


Remote service contact person

Robert Werner
Phone: +49 (0) 36944 522 202


User training contact person

Thomas Dünkler
Phone: +49 (0) 36944 522 182