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Replacement part service

Even the most robust components will eventually need to be replaced. To avoid cost-intensive production downtime or minimize the down time of your plant, we ensure the rapid and reliable supply of all original and qualified replacement and wearing parts. Our expert replacement part service can quickly provide the parts you need for repairs or put together a replacement part package tailored to your plant.

The result? Minimal plant downtime.

For replacement and wearing parts likely to involve a longer delivery or production time, we give you a storage recommendation with the plant documentation to ensure your replacement part supply even for parts with long lead times.

Talk to our experts or send us your replacement part query using our form.

Replacement part inquiry

    Machine no.*:

    Company*:

    Surname and first name*:

    Street / house number*:

    Zip code / town or city*:

    Phone number*:

    Email address*:

    Your inquiry or order number:

    Description of replacement part

    Description of replacement part, including item or drawing no.:

    Add image or file (JPG or PDF up to 10MB)

    Note on machine no.

    You will find the machine no. on the type label, which is located beside the stepfeeder or on the terminal box.

    Contact persons

    Our contact persons

    Sales (main office)

    Im Oberen Weidig 1
    98631 Grabfeld
    Germany
    Phone: +49 (0) 36944 522 0
    Fax: +49 (0) 36944 522 100


    Sales (North and South America)

    Mr. Frank Reinhard
    3740 Boiling Springs Rd #117
    Boiling Springs, SC 29316-5716, USA
    Phone: +1 864-592-0015 ext. 1
    Fax: +1 864-592-0004


    China: Mr. Yihua Shen

    Tian Jiao huayuan, No 208, Yangdong road
    Suzhou Industrial Park,
    215001 Jiangsu Province China
    Phone: +86 (0) 134 0261 1339


    Sweden: AB Pema Metall

    Skarköp
    SE-335 93 Åsenhöga, Schweden
    Phone: +46 (0) 370 930 10

    www.pema.se


    International

    Michael Weber
    Phone: +49 (0) 36944 522 101


    Replacement part contact persons

    Robert Werner
    Phone: +49 (0) 36944 522 202

    Thomas Wirsing
    Phone: +49 (0) 36944 522 191

    Ulrike Bartholomäus
    Phone: +49 (0) 36944 522 180


    Machine maintenance contact person

    Thomas Dünkler
    Phone: +49 (0) 36944 522 182


    Machine repairs contact person

    Thomas Dünkler
    Phone: +49 (0) 36944 522 182


    Machine conversions contact persons

    Thomas Dünkler
    Phone: +49 (0) 36944 522 182

    Niclas Schöppach
    Phone: +49 (0) 36944 522 183


    Remote service contact person

    Robert Werner
    Phone: +49 (0) 36944 522 202


    User training contact person

    Thomas Dünkler
    Phone: +49 (0) 36944 522 182