Replacement part service

Even the most robust components will eventually need to be replaced. To avoid cost-intensive production downtime or minimize the down time of your plant, we ensure the rapid and reliable supply of all original and qualified replacement and wearing parts. Our expert replacement part service can quickly provide the parts you need for repairs or put together a replacement part package tailored to your plant.

The result? Minimal plant downtime.

For replacement and wearing parts likely to involve a longer delivery or production time, we give you a storage recommendation with the plant documentation to ensure your replacement part supply even for parts with long lead times.

Talk to our experts or send us your replacement part query using our form.

Replacement part inquiry

    Machine no.*:


    Surname and first name*:

    Street / house number*:

    Zip code / town or city*:

    Phone number*:

    Email address*:

    Fields marked with * are mandatory.

    Your inquiry or order number:

    Description of replacement part

    Description of replacement part, including item or drawing no.:

    Add image or file (JPG or PDF up to 10MB)

    Privacy Policy

    Note on machine no.

    You will find the machine no. on the type label, which is located beside the stepfeeder or on the terminal box.

    Contact persons

    Our contact persons

    Sales (main office)

    Im Oberen Weidig 1
    98631 Grabfeld
    Phone: +49 (0) 36944 522 0
    Fax: +49 (0) 36944 522 100

    Sales (Belgium, Netherlands, Luxembourg, Denmark)

    Mr. Marc Schlüter
    Im Loddenkamp 1
    59956 Lippstadt
    Phone: +49 (0) 160 9557 3692

    Sales (Austria, Great Britain, Ireland, Norway, Eastern Europe, Asia, Italy, Spain, Portugal, France, Switzerland)

    Michael Weber
    Phone: +49 (0) 36944 522 101

    Sweden: AB Pema Metall

    SE-335 93 Åsenhöga, Schweden
    Phone: +46 (0) 370 930 10

    Sales (United States of America, Mexico, Canada)

    3740 Boiling Springs Rd #117
    Boiling Springs, SC 29316-5716, USA
    Phone: +1 864-592-0015 ext. 1

    Replacement part contact persons

    Thomas Wirsing
    Phone: +49 (0) 36944 522 191

    Georg Geuppert
    Phone: +49 (0) 36944 522 173

    After Sales Team

    Machine maintenance contact person

    Oscar Ritzmann
    Phone: +49 (0) 36944 522 182

    Our Maintenance Team

    Machine repairs contact person

    Oscar Ritzmann
    Phone: +49 (0) 36944 522 182

    Our Repair Team

    Machine conversions contact persons

    Oscar Ritzmann
    Phone: +49 (0) 36944 522 182

    Our Modification Team

    Remote service contact person

    Robert Werner
    Phone: +49 (0) 36944 522 202

    User training contact person