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Privacy statement

Thank you for visiting our website and for your interest in our company. We take the protection of your personal data extremely seriously. We process your data in accordance with the applicable regulations on the protection of personal data, including but not limited to the EU General Data Protection Regulation (EU GDPR) and the national implementing statutes applicable to us. This privacy statement gives you detailed information about the processing of your personal data by Köberlein & Seigert GmbH and your rights.

“cookiesrsonal data in this context means information enabling the identification of a natural person. Such data include but are not limited to name, date of birth, address, phone number, email address, and indeed your IP address.

Anonymous data are data that do not enable any personal identification of the user.

Data controller and data protection officer

Köberlein & Seigert GmbH
Im Oberen Weidig 1
98631 Grabfeld
Germany

Phone: +49 (0) 36944 522 0
Fax: +49 (0) 36944 522 222
Email:
Website: www.koeberlein-seigert.com

Contact details of our data protection officer:

Your rights as a data subject

Your rights as a data subject are detailed below. These rights are defined in art. 15 – 22 EU GDPR. They comprise:

  • The right of access (art. 15 EU GDPR);
  • The right to erasure (art. 17 EU GDPR);
  • The right to rectification (art. 16 EU GDPR);
  • The right to data portability (art. 20 EU GDPR);
  • The right to restriction of data processing (art. 18 EU GDPR);
  • The right to object to data processing (art. 21 EU GDPR).

To exercise these rights, please contact: datenschutz(at)koeberlein-seigert.com. Please also contact this address if you have any questions about data processing at our company or would like to withdraw consent that you have given. You also have the right to lodge a complaint with a data protection supervisory authority.

Rights to object

Please note the following in relation to your rights to object:

Where we process your personal data for the purposes of direct marketing, you have the right to object to that processing at any time and without giving reasons. The same applies to profiling, if and to the extent that this is connected to direct marketing.

If you object to processing for the purposes of direct marketing, we shall stop processing your personal data for those purposes. Objecting is free and does not need to follow a set format. Objections should if possible be sent to: datenschutz(at)koeberlein-seigert.com.

In the event that we process your data for the purposes of safeguarding our legitimate interests, you can object to this processing at any time on grounds relating to your particular situation; this also applies to profiling based on those provisions.

We shall then no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms or for the establishment, exercise or defense of legal claims.

Purposes and legal basis of data processing

We comply with the provisions of the EU GDPR and all other applicable data protection provisions when processing your personal data. The legal basis for data processing includes but is not limited to art. 6 EU GDPR.

We use your data for initial business contact, to meet contractual and statutory obligations, to carry out contracts, to offer products and services, and to strengthen customer relations; this can involve analyses for marketing purposes and direct marketing.

Your consent to data processing can also represent legal consent under data protection regulations. The purposes of data processing and your right to object will be explained to you before you grant your consent.

Disclosure to third parties

We shall only disclose your data to third parties in accordance with statutory provisions or if you grant your consent. Otherwise, your data shall not be disclosed to third parties unless we have an obligation to do so under law (disclosure to external bodies such as supervisory authorities or law enforcement authorities).

Data recipients / categories of recipients

Within our company, we ensure that the only recipients of your data are those persons who require the data for the fulfillment of contractual and statutory obligations.

In many cases, our departments are assisted by service providers in the fulfillment of their duties. The necessary data protection agreements are concluded with all service providers

Transfer to third countries / intention to transfer to third countries

Data transfer to third countries (countries outside the European Union or the European Economic Area) shall only take place where this is necessary for the fulfillment of the obligation or is required under law, or where you have consented to such a transfer.

Data storage period

We shall only store your data for as long as they are required for the purpose in question. Please note that a number of retention periods can result in the (mandatory) continued storage of data. These include but are not limited to retention periods under commercial and tax law (e.g. Handelsgesetzbuch [German Commercial Code], Abgabenordnung [German Fiscal Code], etc.). If and to the extent that no further retention obligations apply, the data are erased after the purpose has been achieved.

We may also retain data if you have granted your consent to retention, or if legal disputes arise and we use proof in accordance with the statute of limitations, which can be up to thirty years; the usual period of limitation is three years.

Secure transmission of your data

We employ appropriate technical and organizational security measures to protect the data stored with us as effectively as possible from accidental or malicious tampering and destruction and from access by unauthorized persons. The security level is reviewed on an ongoing basis in collaboration with security experts and regularly adapted to new security standards.

The exchange of data with our website is encrypted. We also offer our users content encryption with our contact forms. Only we can decrypt these data. There is also the option of using alternative channels of communication (e.g. mail).

Obligation to provide data

Various items of personal data are required for the establishment, conduct and termination of a contract and for the fulfillment of the associated contractual and statutory obligations. The same applies to the use of our website and the various functions it provides.
Please see the section indicated above for details. In certain cases, data also need to be collected or provided under statutory provisions. Please note that your inquiry cannot be processed and the underlying obligation cannot be fulfilled without the provision of these data.

Categories, sources and origin of data

Which data we process depends on the context, for example, whether you are submitting an inquiry using our contact form, are sending us a job application, or are lodging a complaint.
Please note that we may also provide information on specific processing situations separately at suitable points, for example when you upload application documents or send a contact request.

We collect and process the following data when you send a contact request:
Company, department, and contact person
Address, phone, fax, and email
Information on technical requests and interests

Automated decision-making

We do not use wholly automated processes to make decisions in specific cases.

Google Analytics (art. 6(1)(a) EU GDPR)

Our website uses the tracking tool Google Analytics by Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. This means that your interactions with our website as a user are recorded and systematically analyzed.

In this context, the following data relating to you is saved and stored:

  • The first three bytes of your IP address
  • A Google Analytics ID which has been assigned to you
  • The website accessed
  • The referrer (the website from which you were directed to this website)
  • The other sub-pages accessed
  • The time you spent on the website
  • The frequency at which you access the website
  • The browser type used
  • The language settings used
  • The device and operating system used

The legal basis for the processing of your personal data is your consent according to art. 6(1)(a) EU GDPR. You can withdraw your consent at any time via the “cookies” button in the lower left corner . The purpose of processing your personal data using the Google Analytics service is to analyze visitors’ interaction with our website. By analyzing the data obtained in this way, we can optimize our offering and make our website easier to use.

We erase the data collected by Google Analytics as soon as it is no longer required for our purposes. This is the case after 14 months.

This service may forward the collected data to another country. Please note that this service may transfer data outside of the European Union and the European Economic Area to a country which does not offer an adequate level of data protection. If the data is transferred to the USA, there is a risk that your data may be processed by US authorities for monitoring and surveillance purposes, potentially without you having the right to any legal remedies. However, we take the measures which are possible and indeed necessary under data protection law in accordance with art. 44 et seqq. EU GDPR to establish the data protection level in the third country.

APPENDIX

Links to other providers

Our website contains clearly marked links to the websites of other companies. We have no control over the content of any such websites. We therefore cannot accept any liability for such content. The provider or operator of such third-party sites has sole responsibility for the content of those sites.

The linked sites were checked for possible legal breaches and evident legal violations at the time the links were created. No unlawful content was evident at the time the links were created. Ongoing monitoring of the content of linked sites cannot, however, be reasonably expected in the absence of specific indications of a legal violation. Such links shall be removed immediately in the event that we become aware of legal violations.

Cookies (art. 6(1)(f) EU GDPR)

Our web pages use cookies at various points. Cookies are used to make our website more user-friendly, more effective, and more secure. Cookies are small text files that are placed on your computer and stored (locally on your hard drive) by your browser.
Most of the cookies we use are session cookies. Session cookies are deleted automatically at the end of your session. Permanent cookies are automatically deleted by your computer when they expire (usually after a period of six months); you can also delete them yourself before the end of that period.

Most web browsers accept cookies automatically. However, you can generally change your browser settings accordingly if you would prefer not to send the information. You will still be able to use our website without limitations (exception: configurators).

We use cookies to make our website more user-friendly, more effective, and more secure.
Cookies are saved on a user’s computer and sent by the computer to our website. You, the user, therefore have complete control over the use of cookies. You can disable or limit the transfer of cookies by making the relevant changes to your browser settings. Cookies that have already been placed can also be deleted at any time by a browser or by other software programs. This is possible in all standard Internet browsers.

Please note: if you disable cookies, this may limit certain functions of our website.

Contact form / contact by email (art. 6(1)(a),(b) EU GDPR)

A contact form is available on our website. This can be used to contact us digitally. If you write to us using the contact form, we process the data you provide for the purposes of contacting you and responding to your questions and requests.

We minimize and avoid data collection wherever possible: you only need to provide the data that is strictly necessary to allow us to contact you. These data are your email address and the actual message field. Your IP address also needs to be processed for technical and legal reasons. All other data are optional (for example for a more tailored response to your questions).

If you contact us by email, we will only process the personal data disclosed in the email for the purpose of processing your inquiry.

Marketing to existing customers (art. 6(1)(f) EU GDPR)

Köberlein & Seigert GmbH wants to foster customer relations and to that end to send you information and offers relating to our products/services/trade fair participation. We process your data to send you relevant information and offers by email.

If you do not wish to receive such emails, you can object to the processing of your personal data for direct marketing purposes at any time; the same applies to profiling, if and to the extent that it is connected to direct marketing. If you object, we will stop processing your data for this purpose.

Objecting is free and does not need to follow a set format. Objections should be made on +49 (0) 36944 522 0, by email to or by mail to Köberlein & Seigert GmbH, Im Oberen Weidig 1, 98631 Grabfeld.

Contact persons

Our contact persons

Sales (main office)

Im Oberen Weidig 1
98631 Grabfeld
Germany
Phone: +49 (0) 36944 522 0
Fax: +49 (0) 36944 522 100


Sales (Benelux and Denmark)

Mr. Marc Schlüter
Im Loddenkamp 1
59956 Lippstadt
Germany
Phone: +49 (0) 160 9557 3692


Sweden: AB Pema Metall

Skarköp
SE-335 93 Åsenhöga, Schweden
Phone: +46 (0) 370 930 10

www.pema.se


Sales (North and South America)

Mr. Frank Reinhard
3740 Boiling Springs Rd #117
Boiling Springs, SC 29316-5716, USA
Phone: +1 864-592-0015 ext. 1
Fax: +1 864-592-0004


China: Mr. Yihua Shen

Tian Jiao huayuan, No 208, Yangdong road
Suzhou Industrial Park,
215001 Jiangsu Province China
Phone: +86 (0) 134 0261 1339


International

Michael Weber
Phone: +49 (0) 36944 522 101


Replacement part contact persons

Robert Werner
Phone: +49 (0) 36944 522 202

Thomas Wirsing
Phone: +49 (0) 36944 522 191

Ulrike Bartholomäus
Phone: +49 (0) 36944 522 180


Machine maintenance contact person

Thomas Dünkler
Phone: +49 (0) 36944 522 182


Machine repairs contact person

Thomas Dünkler
Phone: +49 (0) 36944 522 182


Machine conversions contact persons

Thomas Dünkler
Phone: +49 (0) 36944 522 182

Niclas Schöppach
Phone: +49 (0) 36944 522 183


Remote service contact person

Robert Werner
Phone: +49 (0) 36944 522 202


User training contact person

Thomas Dünkler
Phone: +49 (0) 36944 522 182